DICE TOWER CRUISE 2027

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TERMS AND CONDITIONS

Effective Date: January 01, 2026

Event Name (“Event”): Dice Tower Cruise 2027

Sailing Dates: January 9–16, 2027

Vessel: Icon of the Seas (or substitute vessel at Cruise Line discretion)

Event Organizer / Promoter: Dice Tower Cruise, LLC (“Dice Tower Cruise,” “DTC,” “we,” “us,” “our”)

Travel Booking Agent: Whet Travel, Inc. (“Whet Travel”)

Cruise Line / Carrier: Royal Caribbean International and/or its affiliates (“Royal Caribbean,” “RCI,” “Cruise Line”)

Customer Support (“Captain Support”):
Email: captainsupport@whettravel.com
Phone: 877-GET-WHET (877-438-9438)

Card Statement Descriptor: Charges appear as “Dice Tower Cruise”

GOVERNING DOCUMENTS NOTICE

These Terms & Conditions govern: (1) Event Programming provided by Dice Tower Cruise, LLC; and (2) booking, invoicing, payment processing, and customer support services performed by Whet Travel, Inc. for this Event.

Your transportation by sea and all onboard rules, conduct requirements, and vessel operations are governed separately by Royal Caribbean International’s passenger ticket contract and onboard policies (“Cruise Line Contract”).

In the event of any conflict between these Terms and the Cruise Line Contract, the Cruise Line Contract shall control and govern all matters relating to vessel operations, maritime safety, embarkation and disembarkation procedures, and carriage by sea.

TABLE OF CONTENTS

Key Terms Summary
Sailing-Specific Itinerary & Flight Timing Guidance
Parties, Scope, and Order of Control
Non-Waivable Consumer Rights
Definitions
Description of Purchased Services
Acceptance, Electronic Records, and Proof of Authorization
Pricing, Itemization, Taxes, Fees, and Price Corrections
Payment Terms, Automatic Billing Authorization, and Receipts
Late Fees, Payment Declines, and Non-Payment Cancellation
Third-Party Payment Authorization Requirements
Guest-Initiated Cancellation Policy
Itinerary Changes and Material Change Definitions
Cruise Line Cancellation of Sailing
Event Programming Cancellation by DTC
Name Changes, Stateroom Changes, and Occupancy Modifications
Documentation Requirements, Passports, Visas, and Denied Boarding
Health, Safety, and Communicable Disease Requirements
Accessibility and Special Assistance Requests
Conduct Standards, Prohibited Vending, Drugs, and Smoking Policies
Photography, Recording Rights, and Publicity
Independent Contractors, Third Parties, and Passenger’s Agent Designation
Medical Care Limitations, Emergency Costs, and Reimbursement
Privacy Policy, Data Collection Practices, and Communications
Event Programming and Host Changes
Amendment Procedures and Written Notice Requirements
Limitation of Liability
Indemnification Obligations
Dispute Resolution, Claim Timing, Venue, and Class Action Waiver
Athens Convention and Maritime Law Limitations (Optional)
Entire Agreement, Severability, Non-Waiver, Assignment, and Contact Information
Checkout Implementation Requirements for FTC Compliance

SECTION A: KEY TERMS SUMMARY

This Key Terms Summary must be displayed prominently at checkout and on all booking confirmation pages. The following terms represent material aspects of this agreement that significantly affect your rights and remedies:

KEY TERMS SUMMARY (Display at Checkout)

Card Statement Descriptor: All charges will appear on your credit card or bank statement as “Dice Tower Cruise.”
Guest-Initiated Cancellations – Non-Refundable Policy: If you cancel your participation or fail to sail for any reason whatsoever, all payments made are non-refundable. This policy applies regardless of the reason for cancellation, including but not limited to: illness, injury, work conflicts, family emergencies, missed flight connections, travel disruptions, documentation issues, denied boarding, quarantine requirements, refusal of passage by the Cruise Line, or failure to meet health and safety requirements.
Royal Caribbean International Sailing Cancellation: If Royal Caribbean International cancels the sailing, your primary remedy shall be an RCI-issued Future Cruise Credit (FCC) in accordance with Royal Caribbean’s standard policies and timelines. Cash refunds will be provided only where required by applicable law or mandatory Royal Caribbean International policies.
Service Fee: A separate $50.00 USD per guest non-refundable service fee assessed upon booking, as disclosed at checkout and itemized on your Booking Confirmation and Invoice
Automatic Billing Authorization (Payment Plans): By enrolling in a payment plan, you expressly authorize Dice Tower Cruise and/or Whet Travel to automatically charge your stored payment method according to the payment schedule stated on your Booking Confirmation and Invoice. Courtesy payment reminders may be sent via email or SMS but are not guaranteed and do not modify your payment obligations.
Late Payment Fee (Monthly Payment Plans): If any scheduled payment is declined by your financial institution and payment is not successfully received by the due date stated on your Invoice, a late fee of $50.00 USD per person may be assessed for each missed payment.
Support-First Resolution Policy: Before initiating any chargeback, payment dispute, or legal proceeding, you agree to contact Captain Support to allow us the opportunity to resolve your concern expeditiously. Contact: captainsupport@whettravel.com or 877-438-9438.

SECTION B: SAILING-SPECIFIC ITINERARY AND FLIGHT TIMING GUIDANCE

IMPORTANT NOTICE: The itinerary information provided below is for planning convenience only and is tentative and subject to change at the sole discretion of Royal Caribbean International. Changes may occur for reasons including but not limited to: maritime safety requirements, weather conditions, mechanical issues, regulatory requirements, port availability, or other operational considerations.

B.1 Tentative Itinerary

Day	Port Location	Arrival Time	Departure Time
Saturday	Miami, Florida	—	4:30 PM
Sunday	At Sea (Cruising)	—	—
Monday	Puerto Costa Maya, Mexico	8:00 AM	5:00 PM
Tuesday	Roatan, Honduras	7:00 AM	4:00 PM
Wednesday	Cozumel, Mexico	8:00 AM	6:00 PM
Thursday	At Sea (Cruising)	—	—
Friday	Perfect Day at CocoCay, Bahamas	7:00 AM	5:00 PM
Saturday	Miami, Florida	6:00 AM	—

B.2 Flight Timing Recommendations

Embarkation Day (Departure): Participants should plan to complete cruise line check-in procedures and be physically onboard the vessel no later than 2:00 PM local time on the day of embarkation.
Disembarkation Day (Return): Participants booking return flights should schedule flight departures no earlier than 12:00 PM (noon) local time to allow sufficient time for disembarkation processing, customs clearance, and ground transportation to the airport.
Planning Disclaimer: These recommendations are guidelines only. Actual cruise line processing times and operational conditions may vary. Participants are solely responsible for arranging appropriate flight schedules and ground transportation with adequate buffer time.

SECTION 1: PARTIES, SCOPE, AND ORDER OF CONTROL

1.1 Party Roles and Responsibilities

The following entities have distinct roles in connection with this Event:

Dice Tower Cruise, LLC (“DTC”) provides Event Programming, including hosted activities, gaming events, special programming, and event-related experiences associated with the Dice Tower Cruise 2027 event. Dice Tower also is the merchant account holder.
Whet Travel, Inc. (“Whet Travel”) serves as the designated travel booking agent and provides Reservation Services including booking reservations, invoice generation, payment processing, automatic billing administration, and customer support services for this Event.
Royal Caribbean International and its affiliates (“RCI” or “Cruise Line”) operates as the ocean carrier and maintains exclusive control over vessel operations, maritime safety protocols, embarkation and disembarkation procedures, itinerary execution, onboard policies and regulations, and all carriage by sea.

1.2 Hierarchy of Control

In the event of any conflict, inconsistency, or ambiguity between these Participant Terms & Conditions and the Cruise Line Contract (Royal Caribbean International’s passenger ticket contract and onboard policies), the Cruise Line Contract shall take precedence and control with respect to all matters concerning: vessel operations, maritime safety requirements, embarkation and disembarkation procedures, and carriage of passengers by sea.

SECTION 2: NON-WAIVABLE CONSUMER RIGHTS

2.1 Preservation of Statutory Rights

Nothing contained in these Terms & Conditions is intended to, nor shall it be construed to, limit, waive, disclaim, or otherwise affect any rights, remedies, protections, or causes of action that cannot be lawfully waived, limited, or disclaimed under applicable federal, state, or local consumer protection laws, regulations, or statutes.

2.2 Legally Required Remedies

Where applicable law mandates the provision of a refund, establishes a statutory cancellation right, imposes a cooling-off period, or requires any other specific remedy or procedure, such legally mandated remedies and procedures shall be provided and followed as required by law, notwithstanding any other provision of these Terms.

SECTION 3: DEFINITIONS

For purposes of these Terms & Conditions, the following capitalized terms shall have the meanings set forth below. In this Definitions section only, defined terms appear in bold typeface for initial identification purposes. Throughout the remainder of this document, defined terms are indicated by initial capitalization.

“Addendum” means any sailing-specific supplemental terms, addenda, or checkout page terms incorporated into these Terms, including without limitation Section B (Sailing-Specific Itinerary & Flight Timing Guidance).
“Automatic Payments Authorization” means your express written consent authorizing Dice Tower Cruise and/or Whet Travel to charge your designated payment method automatically according to the payment schedule set forth in your Booking Confirmation and Invoice, including all scheduled installment payments and any disclosed fees or charges.
“Booking Confirmation” or “Invoice” means the confirmation document and/or invoice issued to you by Whet Travel setting forth: total pricing, itemized charges, payment due dates, payment schedule (if applicable), reservation details, and other material booking terms.
“Chargeback” means any payment dispute, retrieval request, chargeback, or pre-arbitration case initiated through your credit card issuer, debit card issuer, bank, or payment processor.
“Cruise Line” means Royal Caribbean International and/or its parent, subsidiary, and affiliated entities.
“Cruise Line Contract” means Royal Caribbean International’s passenger ticket contract, terms and conditions of carriage, and onboard policies that govern passenger carriage by sea, vessel operations, and onboard conduct requirements.
“DTC Event Credit” means a credit issued by Dice Tower Cruise for use toward future Dice Tower Cruise event programming, as described in Section 13 of these Terms.
“DTC Event Credit Expiration Date” means the date twelve (12) months following the date of issuance of a DTC Event Credit.
“Event” means Dice Tower Cruise 2027, including both the cruise sailing and associated Event Programming.
“Event Programming” means Dice Tower Cruise-provided activities, hosted gaming events, special programming sessions, entertainment experiences, and other event-related services and amenities associated with the Event (excluding standard Cruise Line services and amenities).
“FCC” or “Future Cruise Credit” means a future cruise credit or equivalent cruise credit voucher issued by Royal Caribbean International in accordance with Royal Caribbean’s standard policies and timelines.
“Final Payment Date” means October 1, 2026, or such other final payment deadline as may be specified on your Booking Confirmation or Invoice.
“Force Majeure” means events, circumstances, or causes beyond the reasonable control of Dice Tower Cruise and/or Whet Travel, including but not limited to: acts of God; severe weather events; hurricanes, tropical storms, or other meteorological events; earthquakes; wildfires; floods; volcanic eruptions; acts of war; terrorism or terrorist threats; civil unrest or civil disturbance; labor disputes or strikes; public health emergencies; epidemics, pandemics, or disease outbreaks; governmental orders, directives, or travel restrictions; port closures or operational limitations; failures of utilities, communications systems, or transportation infrastructure; vessel mechanical failures or technical issues; or actions, requirements, cancellations, or operational decisions of the Cruise Line or port authorities.
“Lead Guest” means the primary individual identified on a reservation who is authorized to make binding decisions regarding the reservation and to authorize changes, cancellations, or modifications on behalf of all guests on that reservation.
“Participant” means any guest, passenger, traveler, or attendee participating in the Event or Event Programming.
“Privacy Policy” means the privacy policy referenced in Section 22 and available at https://dicetowercruise.com/about/about-privacypolicy/.
“Released Parties” means, collectively: Dice Tower Cruise, LLC; Whet Travel, Inc.; and each of their respective owners, officers, directors, shareholders, members, managers, employees, agents, independent contractors, service providers, affiliates, parent entities, subsidiary entities, successors, and assigns. The term “Released Parties” does not include Royal Caribbean International or its affiliates except to the extent expressly incorporated by reference in the Cruise Line Contract.
“Reservation Services” means the booking, invoicing, payment processing, automatic billing administration, and customer support services provided by Whet Travel for this Event.
“Service Fee” means the $50.00 USD per person non-refundable service fee assessed upon booking, as disclosed at checkout and itemized on your Booking Confirmation and Invoice.
“Site” means the website located at https://dicetowercruise.com and all related checkout pages, booking portals, and promotional pages used to facilitate Event bookings and provide Event information.
“Terms” means these Participant Terms & Conditions, together with all incorporated Addenda and supplemental terms.
“Third-Party Payment” means any payment arrangement where: (a) the payment method used is not in the name of a guest traveling on the reservation; and/or (b) the payer’s identity does not match the Lead Guest or traveling guest identity information on the reservation.
“Written Notice” means notice provided by any of the following reasonable methods: email to the email address on file; message delivered through your account portal; posting on the Site with prominent notification; or other written communication method using the contact information provided at the time of booking.

SECTION 4: DESCRIPTION OF PURCHASED SERVICES

4.1 Included Services

Your purchase includes the following:

A cruise reservation with Royal Caribbean International for the sailing dates specified in Section B.1 (ship selection, sailing dates, and itinerary are subject to change at the Cruise Line’s discretion); and
Access to Event Programming provided by Dice Tower Cruise during the cruise sailing.

4.2 Services and Items Not Included

Unless expressly stated otherwise in your Booking Confirmation or Invoice, your purchase does not include:

Airfare or air transportation to/from the port of embarkation
Pre-cruise or post-cruise hotel accommodations
Ground transportation, airport transfers, or shuttle services
Passport application or renewal fees
Visa application fees or consular services
Travel insurance or cancellation protection insurance
Shore excursions at ports of call
Onboard purchases, including but not limited to: specialty dining, beverages, spa services, casino gaming, retail purchases, internet packages, or professional photography packages
Automatic gratuities or discretionary gratuities
Royal Caribbean specialty packages or add-on amenities
Third-party services or products not specifically identified in your Booking Confirmation

SECTION 5: ACCEPTANCE, ELECTRONIC RECORDS, AND PROOF OF AUTHORIZATION

5.1 Binding Acceptance

By completing any of the following actions, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety:

Completing a purchase transaction for the Event
Enrolling in an automatic payment plan
Creating an account on the Site for purposes of booking or managing a reservation
Making a payment toward an Event reservation
Otherwise using the Site or Reservation Services to book, modify, or manage an Event reservation

5.2 Electronic Records and Electronic Signatures

You expressly agree and acknowledge that:

Electronic acceptance of these Terms (including checkbox-based acceptance mechanisms) constitutes your legal consent and agreement to be bound by these Terms;
Electronic signatures and digital acceptance methods satisfy all legal requirements for written agreements, contracts, and notices where permitted under applicable law, including without limitation the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA);
Electronic delivery of communications, confirmations, receipts, invoices, and other documents constitutes proper delivery and satisfies written notice requirements.

5.3 Evidence Package for Authorization Verification

For purposes of fraud prevention, dispute resolution, chargeback defense, identity verification, and legal proceedings, you expressly agree and acknowledge that the following documentation, records, and data may be used as competent evidence of your authorization, consent, and agreement to these Terms:

Checkbox acceptance of these Terms, including timestamp, page URL, and screenshot or page capture
Booking Confirmation, Invoice, and payment schedule documentation
Payment receipts, confirmation emails, and transaction records
Customer service communications, including emails, chat transcripts, and telephone call records
Device identifiers, IP address data, geolocation data, and transaction metadata maintained in the ordinary course of business
Identity verification results, including for Third-Party Payment verification procedures
Account creation records, login history, and account activity logs

You agree that these records constitute authentic business records and may be admitted as evidence in any dispute resolution proceeding, arbitration, or litigation.

SECTION 6: PRICING, ITEMIZATION, TAXES, FEES, AND PRICE CORRECTIONS

6.1 Itemization and Fee Disclosure

Your total purchase price includes multiple components that are itemized on your Booking Confirmation and Invoice, including:

Royal Caribbean International cruise fare (cabin category and rate as selected)
Service Fee ($50.00 USD per person) assessed at the time of booking
Government taxes, port charges, and regulatory fees
Any other applicable charges, fees, or surcharges as disclosed at the time of purchase

6.2 Taxes, Fees, Port Charges, and Surcharges

Government-imposed taxes and fees, mandatory port charges, fuel surcharges, security fees, and other Cruise Line-imposed charges are subject to change prior to the Final Payment Date and may be adjusted by Royal Caribbean International at any time. You agree to pay all such taxes, fees, surcharges, and charges as a condition of your cruise reservation and sailing.

6.3 Automatic Gratuities

Automatic gratuities (also referred to as prepaid gratuities or service charges) may be included in your total fare or may be charged to your onboard account, in accordance with Royal Caribbean International’s standard policies.

6.4 Price Errors and Corrections

In the event that any service, product, cabin category, or package is listed or priced incorrectly due to typographical error, data entry error, pricing algorithm error, or other mistake:

We reserve the right to refuse or cancel the transaction; and
We will provide notice of the error and, at our discretion, either: (a) offer you the opportunity to proceed at the corrected price; or (b) cancel the transaction and issue a refund or credit as required by applicable law.

SECTION 7: PAYMENT TERMS, AUTOMATIC BILLING AUTHORIZATION, AND RECEIPTS

7.1 Payment Options

At the time of booking, you may select one of the following payment options:

Pay in Full: Pay the entire balance due at the time of booking; or
Monthly Payment Plan: Make an initial deposit followed by equal monthly installment payments, with final payment due no later than the Final Payment Date.

Your selected payment option, specific payment amounts, and payment due dates are set forth on your Booking Confirmation and Invoice.

7.2 Deposit Requirements

Initial deposit amounts vary by cabin category and occupancy type, as follows:

Interior and Oceanview Staterooms: $250.00 USD per person
Single Occupancy Staterooms: $500.00 USD
Suite Categories: $500.00 USD per person (higher suite categories may require deposits of $1,000.00 USD or more depending on suite category)

7.3 Installment Fee for Monthly Payment Plans

If you select the monthly payment plan option, an installment fee of $150.00 USD will be added to your total balance and divided proportionally across your scheduled monthly payments.

7.4 Late Bookings and Shortened Payment Timelines

Bookings Made After Final Payment Date: If you make a reservation after the Final Payment Date has passed, full payment is required at the time of booking. Payment plan options may be available by exception; contact Captain Support to inquire about availability.
Bookings Made Within 30 Days of Sailing: If you make a reservation within thirty (30) days of the scheduled sailing date, full payment is required at the time of booking. Payment plans are not available for bookings made within thirty (30) days of sailing.

7.5 Express Consent for Automatic Payments; Courtesy Payment Reminders

7.5.1 Authorization for Automatic Billing

If you select a payment plan or store a payment method on file, you expressly authorize and consent to the following:

Dice Tower Cruise and/or Whet Travel are authorized to automatically charge your designated payment method (credit card, debit card, or other authorized payment method) according to the payment schedule set forth on your Booking Confirmation and Invoice;
Dice Tower Cruise and/or Whet Travel are authorized to process charges for any modifications, adjustments, or changes that you approve or request;
Dice Tower Cruise and/or Whet Travel are authorized to process charges for applicable fees disclosed at the time the fee is assessed, including but not limited to late fees, change fees, and administrative fees.

7.5.2 Courtesy Payment Reminders Not Guaranteed

As a courtesy, we may send payment reminder notices via email and/or SMS text message (if you have provided a mobile telephone number). However, you acknowledge and agree that:

Payment reminders and courtesy notices are provided as a convenience only and are not guaranteed.
Reminders may be delayed, filtered by spam filters, blocked by email or SMS providers, or undelivered for technical reasons beyond our control.
Failure to receive a payment reminder does not relieve you of your payment obligations or extend payment due dates.
You are solely responsible for monitoring your payment schedule and ensuring timely payment according to the due dates stated on your Booking Confirmation and Invoice.

7.6 Receipts and Transaction Confirmations

Upon completion of your initial purchase and after each successful payment thereafter, you will receive a receipt and/or payment confirmation. Receipts will be delivered via email and/or made available through your account portal (if applicable). Each receipt will include, at minimum:

Card statement descriptor (“Dice Tower Cruise”)
Payment amount and transaction date
Remaining balance due (if applicable)
Payment schedule for remaining installments (if on a payment plan)
Key cancellation policy terms and remedy limitations
Captain Support contact information

SECTION 8: LATE FEES, PAYMENT DECLINES, AND NON-PAYMENT CANCELLATION

8.1 Late Payment Fee ($50.00 USD Per Person)

If you are enrolled in a monthly payment plan and any scheduled payment is declined by your financial institution or payment processor, and payment is not successfully received by the payment due date stated on your Booking Confirmation and Invoice, a late fee of $50.00 USD per person may be assessed for each missed payment.

8.2 Retry Attempts and Alternate Payment Methods

In the event of a payment decline, we may:

Attempt to process the payment again on subsequent days;
Contact you via email, SMS, or telephone to request an alternate payment method; and/or
Provide you with an opportunity to submit payment through your account portal or by contacting Captain Support.

8.3 Non-Payment Cancellation

Your reservation may be canceled without refund under the following circumstances:

You miss three (3) or more consecutive scheduled payments; or
Payment in full has not been received within one (1) week after the Final Payment Date.

whichever circumstance occurs first.

8.4 Notice and Cure Opportunity

Prior to cancellation for non-payment, we will make reasonable efforts to provide you with notice of the missed payment(s) and an opportunity to cure the default by submitting payment. Notice will be sent using the contact information on file (email address and/or telephone number).

You are responsible for maintaining current and accurate contact information and payment method information on file. Failure to receive notice due to outdated contact information or email filtering does not waive your payment obligations or prevent cancellation for non-payment.

SECTION 9: THIRD-PARTY PAYMENT AUTHORIZATION REQUIREMENTS

9.1 Definition and Authorization Requirements

A “Third-Party Payment” occurs when the individual making payment is not a guest traveling on the reservation and/or the name on the payment method does not match the Lead Guest or traveling guest names.

Third-Party Payments are accepted only upon completion of the following requirements:

A completed and signed Third-Party Payment Authorization Form must be submitted; and
Required identity verification documentation must be submitted within the timeframe specified in the authorization request.

9.2 Verification and Fraud Prevention

Failure to complete third-party payment verification within the specified timeframe may result in:

Cancellation of the reservation for fraud prevention purposes; and/or
A request for alternate payment from the Lead Guest or a traveling guest.

Third-party payment verification requirements are implemented to protect against unauthorized transactions, identity theft, and payment fraud.

SECTION 10: GUEST-INITIATED CANCELLATION POLICY

10.1 Non-Refundable Policy

All deposits and payments made toward your Event reservation are strictly non-refundable if you cancel your reservation or fail to sail for any reason whatsoever.

This non-refundable cancellation policy applies regardless of the reason for cancellation or non-participation, including but not limited to:

Personal illness, injury, or medical condition
Family emergencies or family illness
Work-related conflicts or employment changes
Missed flight connections or travel delays
Flight cancellations or airline schedule changes
Travel advisories or travel restrictions
Weather-related travel disruptions
Failure to obtain required travel documentation (passports, visas, or other required documents)
Denied boarding due to documentation deficiencies
Failure to meet health, safety, or vaccination requirements
Quarantine requirements or positive COVID-19 or other disease tests
Refusal of passage by the Cruise Line for any reason
Personal preference or change of plans

10.2 Cancellation Request Procedure

All cancellation requests must be submitted in writing to Captain Support at captainsupport@whettravel.com or via the cancellation request form available through your account portal.

Verbal cancellation requests made by telephone are not effective unless subsequently confirmed in writing.

10.3 Travel Insurance Strongly Recommended

Due to the non-refundable nature of this Event reservation, we strongly recommend that you purchase comprehensive travel insurance with cancel-for-any-reason coverage at the time you make your initial deposit. Travel insurance may provide reimbursement for non-refundable travel costs in certain covered circumstances.

SECTION 11: ITINERARY CHANGES AND MATERIAL CHANGE DEFINITIONS

11.1 Itinerary and Port Changes (Not a Cancellation)

Ports of call, order of port visits, arrival and departure times, and sailing routes are tentative and subject to change at Royal Caribbean International’s sole discretion. Changes may be made for reasons including but not limited to:

Maritime safety requirements
Severe weather conditions or weather forecasts
Mechanical or technical issues
Regulatory requirements or governmental directives
Port closures, port congestion, or operational limitations at ports of call
Vessel repositioning or operational needs

Itinerary changes, port substitutions, port omissions, and adjustments to arrival/departure times do not constitute a cancellation of the sailing and do not create any right to a refund, credit, or other remedy.

11.2 Definition of “Material Change”

For purposes of these Terms, a “Material Change” is defined as one of the following:

Royal Caribbean International cancels the sailing entirely; or
The embarkation date is moved forward or backward by more than seventy-two (72) hours; or
The vessel is substituted with a different vessel operated by Royal Caribbean International or a different cruise line.

The following do not constitute Material Changes:

Changes to ports of call, including substitution, omission, or addition of ports
Changes to the order in which ports are visited
Changes to arrival or departure times at ports
Changes to onboard amenities, dining venues, entertainment offerings, or operational procedures
Changes to Event Programming schedules, venues, or session formats

11.3 Force Majeure Impacts

In the event of Force Majeure circumstances, Royal Caribbean International and/or Dice Tower Cruise may be required to make changes to:

Itinerary and ports of call
Sailing schedules and embarkation/disembarkation times
Event Programming schedules, sessions, or venues
Onboard operations, dining options, or entertainment offerings

Such changes necessitated by Force Majeure do not constitute a cancellation of the Event or Event Programming unless Dice Tower Cruise elects to cancel Event Programming entirely as described in Section 13.

Remedies for Force Majeure-related changes (if any) are governed by these Terms, the applicable Addendum, the Cruise Line Contract, and applicable law.

11.4 Election Window for Cruise Line-Offered Alternatives

If Royal Caribbean International provides an option to elect between alternative remedies (such as a Future Cruise Credit or re-accommodation on an alternative sailing), you must notify Captain Support of your election in writing within seven (7) calendar days of receiving notice of the available options.

If you fail to respond within the seven (7) day election window, you will be deemed to have accepted the default remedy communicated by Royal Caribbean International or Dice Tower Cruise (if any default remedy was specified).

SECTION 12: CRUISE LINE CANCELLATION OF SAILING

12.1 Primary Remedy: RCI-Issued Future Cruise Credit

If Royal Caribbean International cancels the sailing, your primary remedy shall be a Future Cruise Credit (FCC) issued by Royal Caribbean International in accordance with Royal Caribbean’s standard policies, procedures, and timelines.

Cash refunds will be provided only in circumstances where:

A refund is expressly required by applicable federal, state, or local law; or
A refund is mandated by Royal Caribbean International’s standard cancellation policies for the applicable circumstances.

12.2 No Liability for Consequential Travel Costs

Neither Dice Tower Cruise nor Whet Travel exercises control over Royal Caribbean International’s decisions regarding sailing cancellations or the remedies provided by Royal Caribbean International.

The Released Parties are not responsible for and shall have no liability for:

Airfare, whether purchased separately or as part of a package
Pre-cruise or post-cruise hotel accommodations
Airport parking fees
Ground transportation or transfer costs
Visa application fees or passport expediting costs
Pet boarding or childcare costs
Lost wages, lost vacation time, or lost business opportunities
Any other consequential, incidental, or indirect costs or damages arising from a sailing cancellation

SECTION 13: EVENT PROGRAMMING CANCELLATION BY DICE TOWER CRUISE

13.1 Applicability of This Section

This Section 13 applies only in the specific circumstance where:

Dice Tower Cruise elects to cancel Event Programming; and
Royal Caribbean International’s sailing operates as scheduled (i.e., the ship sails and you have the opportunity to participate in the cruise sailing).

13.2 Exclusive Remedy: DTC Event Credit

If Dice Tower Cruise cancels Event Programming but the Royal Caribbean sailing operates as scheduled, your sole and exclusive remedy shall be a DTC Event Credit equal to the Event Programming Fee paid ($50.00 USD per guest).

The DTC Event Credit does not include and is not calculated based on:

Royal Caribbean International cruise fare
Government taxes, port charges, or regulatory fees
Automatic gratuities or discretionary tips
Onboard purchases, specialty dining, beverages, or spa services
Shore excursions
Travel insurance premiums
Airfare or air transportation costs
Hotel accommodations
Ground transportation or transfers
Visa or passport fees
Any other third-party charges or costs

13.3 Determination of Whether Event Programming Was Delivered

Event Programming shall be deemed to have been delivered and provided if Dice Tower Cruise provides access to Event Programming activities during the sailing, even if:

Specific events, sessions, or activities are modified, substituted, rescheduled, or canceled
Specific hosts, special guests, or presenters are unable to participate
Event schedules, session times, or venue locations are changed
Capacity limitations are imposed for any sessions or activities
The format, duration, or structure of programming is modified

Changes to the Event Programming lineup, schedule modifications, and session adjustments do not constitute a cancellation of Event Programming as a whole.

13.4 DTC Event Credit Terms and Conditions

DTC Event Credits issued under this Section 13 are subject to the following terms:

13.4.1 Credit Amount

The credit amount shall equal $50.00 USD per guest for whom the Event Programming Fee was paid.

13.4.2 Validity Period and Expiration

DTC Event Credits are valid for twelve (12) months from the date of issuance. To use a DTC Event Credit, you must apply the credit toward a future Dice Tower Cruise event and the event must occur on or before the DTC Event Credit Expiration Date.

Credits not applied to a future event booking prior to the expiration date, or applied to an event occurring after the expiration date, will be forfeited with no extension or cash redemption.

13.4.3 Permitted Uses and Restrictions

DTC Event Credits may be used exclusively toward:

The Event Programming Fee for a future Dice Tower Cruise event; and
DTC-designated event-only add-ons or enhancements (if offered for the future event).

DTC Event Credits may NOT be used toward:

Cruise Line fares, taxes, port charges, or fees
Onboard purchases, gratuities, or specialty services
Airfare, hotels, or ground transportation
Travel insurance or cancellation protection
Shore excursions
Third-party products or services

13.4.4 Transferability

DTC Event Credits may be transferred one (1) time only to another individual. Transfer requests must be submitted in writing to Captain Support and must be completed prior to redemption of the credit.

Once a DTC Event Credit has been transferred one time, it becomes non-transferable and may only be used by the transferee.

13.4.5 No Cash Value or Cash Redemption

DTC Event Credits have no cash value and are not redeemable for cash, except where cash redemption is expressly required by applicable law.

DTC Event Credits may not be exchanged for other products, services, or credits not specifically identified as eligible uses.

13.4.6 No Duplication of Remedies; No Stacking with Cruise Line Credits

DTC Event Credits apply only to the Event Programming Fee component of your purchase.

DTC Event Credits will not duplicate, replace, or supplement any Future Cruise Credit or other remedy provided by Royal Caribbean International. If both a Royal Caribbean FCC and a DTC Event Credit are applicable, they apply to separate components (cruise fare vs. Event Programming Fee) and do not stack or combine.

13.4.7 Voiding for Fraud or Abuse

Dice Tower Cruise reserves the right to void DTC Event Credits that were:

Obtained through fraud, misrepresentation, or unauthorized transactions
Obtained through Chargeback abuse or bad faith payment disputes
Associated with material violations of these Terms & Conditions

Identity verification may be required to transfer or redeem a DTC Event Credit.

SECTION 14: NAME CHANGES, STATEROOM CHANGES, AND OCCUPANCY MODIFICATIONS

14.1 Authorization Requirement

Only the Lead Guest may authorize changes to guest names, stateroom assignments, or occupancy arrangements. All change requests must be submitted in writing to Captain Support.

14.2 Name Change Fees

Administrative fees for name changes are assessed according to the following schedule:

Timeframe Prior to Sailing	Fee Per Person
More than 90 days prior to sailing	No charge
90 days to 30 days prior to sailing	$50.00 USD
Within 30 days of sailing	$100.00 USD

Additional Requirements and Restrictions:

The Lead Guest name must remain on the reservation. The Lead Guest may not be removed or substituted.
If all original guests are removed from the reservation, the booking may be treated as a cancellation and rebooking transaction, and all non-refundable deposits and payments may be forfeited in accordance with Section 10.
Any new guest added to a reservation must make full payment for their portion of the reservation, including all applicable taxes, fees, and charges.
Royal Caribbean International imposes additional name change requirements and restrictions under the Cruise Line Contract. Royal Caribbean fees and restrictions apply in addition to the fees stated above.

14.3 Stateroom Change Fees

Administrative fees for stateroom category changes or stateroom reassignments follow the same fee schedule as name changes (Section 14.2).

Additional Information:

Your specific stateroom number may be changed at the discretion of Royal Caribbean International or Whet Travel for operational reasons, vessel configuration changes, or group space management, without assessment of a fee.
Changes in cabin category (such as upgrading from Interior to Oceanview or from Oceanview to Balcony) may result in fare adjustments in addition to administrative fees.

14.4 Final Change Cutoff Dates

No name changes, stateroom changes, or occupancy modifications will be accepted within two (2) weeks of the scheduled sailing date, or as otherwise restricted by Royal Caribbean International’s passenger ticket contract and policies.

SECTION 15: DOCUMENTATION REQUIREMENTS, PASSPORTS, VISAS, AND DENIED BOARDING

15.1 Guest Responsibility for Travel Documents

You are solely responsible for obtaining, maintaining, and traveling with all required travel documentation, including but not limited to:

Valid passport with sufficient validity (typically six months beyond your return date)
Visas required by countries on the itinerary or countries of citizenship/residence
Government-issued photo identification
Birth certificates (for closed-loop cruises where permitted)
Parental consent documentation for minors traveling without both parents
Health certificates or vaccination records (if required)

15.2 Name Matching Requirement

The name on your reservation must match exactly the name appearing on your passport or other government-issued travel document. Minor spelling discrepancies may result in denied boarding.

15.3 Denied Boarding Due to Documentation Issues

If you are denied boarding by Royal Caribbean International or any governmental authority due to:

Missing, expired, or invalid travel documents
Name mismatches between your reservation and travel documents
Failure to obtain required visas
Documentation deficiencies of any kind

your reservation will be treated as a guest-initiated cancellation in accordance with Section 10, and all payments are non-refundable.

15.4 Resources and Assistance

Current passport and visa requirements are available from:

U.S. Department of State: https://travel.state.gov
Royal Caribbean International: https://www.royalcaribbean.com
Captain Support: captainsupport@whettravel.com or 877-438-9438
U.S. Citizens (including children) taking closed-loop cruises will be able to enter or depart the country with either a valid U.S. Passport – or – Proof of citizenship, such as an original or certified copy of his or her birth certificate (or a Consular report of Birth Abroad, or a Certificate of Naturalization), along with government issued photo identification, such as a State issued driver’s license.

Other acceptable forms of identification include:

U.S. Passport Cards·
Enhanced Driver’s Licenses·
Trusted Traveler Cards (NEXUS, SENTRI, or FAST)·
Military Identification Cards (for members of the U.S. armed forces on official orders)·
U.S. Merchant Mariner Document (for U.S. citizens on official maritime business)·
Please note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship

Note: Documentation requirements may change. It is your responsibility to verify current requirements for your specific itinerary and citizenship well in advance of your sailing date.

SECTION 16: HEALTH, SAFETY, AND COMMUNICABLE DISEASE REQUIREMENTS

16.1 Compliance with Health Requirements

You are solely responsible for meeting all health, safety, vaccination, and testing requirements imposed by:

Governmental authorities (federal, state, local, or foreign)
Destination countries and ports of call
Royal Caribbean International
Health authorities and public health agencies

16.2 Inability to Board Due to Health Non-Compliance

If you are unable to board the vessel or are denied boarding due to:

Failure to meet vaccination requirements
Failure to provide required negative test results
Positive test results for COVID-19 or other communicable diseases subject to screening
Failure to complete required health screening questionnaires
Exhibiting symptoms of illness at embarkation screening
Non-compliance with any other health or safety requirements

your reservation will be treated as a guest-initiated cancellation in accordance with Section 10, and all payments are non-refundable.

16.3 Operational Changes Due to Health Protocols

Royal Caribbean International may implement, modify, or remove health and safety protocols, including but not limited to:

Vaccination or testing requirements
Mask mandates or mask recommendations
Social distancing measures
Capacity limitations in public spaces or dining venues
Quarantine or isolation protocols for symptomatic guests or close contacts
Modified embarkation or disembarkation procedures

Operational changes, protocol modifications, and capacity limitations implemented for health and safety purposes are governed by the Cruise Line Contract and do not constitute a Material Change or entitle you to a refund or credit.

SECTION 17: ACCESSIBILITY AND SPECIAL ASSISTANCE REQUESTS

17.1 Notification Requirements

If you or any member of your travel party requires accessibility accommodations or special assistance services (including but not limited to wheelchair accessibility, mobility assistance, dietary accommodations, or sign language interpretation), you must notify Captain Support as early as possible.

Requests must be submitted no later than sixty (60) days prior to the scheduled sailing date, unless Royal Caribbean International requires an earlier notification deadline.

17.2 Required Information for Requests

Your accessibility or special assistance request should include:

Booking ID or reservation confirmation number
Guest name(s) requiring accommodation or assistance
Detailed description of the accommodation or assistance requested
Any medical documentation, physician letters, or supporting documentation required by Royal Caribbean International

17.3 Cruise Line Authority and Limitations

The majority of onboard accessibility accommodations and special assistance services are governed by and provided directly by Royal Caribbean International under the Cruise Line Contract.

Dice Tower Cruise and Whet Travel will make reasonable efforts to transmit your requests to Royal Caribbean International and to coordinate accommodations where feasible. However, neither Dice Tower Cruise nor Whet Travel can guarantee the availability, approval, or provision of any specific accommodation or service, as final determinations are made by Royal Caribbean International.

SECTION 18: CONDUCT STANDARDS, PROHIBITED VENDING, ZERO-TOLERANCE DRUG POLICY, AND SMOKING POLICIES

18.1 General Conduct Standards

All Participants agree to comply with:

These Terms & Conditions
Dice Tower Cruise Event rules and policies
Royal Caribbean International’s passenger conduct rules and onboard policies
Federal, state, local, and foreign laws applicable at sea and in ports of call
Attendees allow themselves to be filmed, photographed, etc for the Dice Tower Cruise LLC marking and promotion

Prohibited conduct includes but is not limited to:

Harassment, intimidation, threats, or abusive behavior toward other guests, crew members, or staff
Disorderly conduct, public intoxication, or disruptive behavior
Unsafe behavior that endangers yourself or others
Illegal activity of any kind
Violation of vessel safety rules or emergency procedures
Unauthorized entry into restricted areas
Attendees will not market any products without the express consent of Dice Tower Cruise LLC
Attendees will not solicit other attendees without the express written consent of Dice Tower Cruise LLC
Attendees will not capture or post the convention (in any form of media) with the express written consent of Dice Tower Cruise LLC
Attendees can have their name badge revoked at the sole discretion of Dice Tower Cruise LLC
Attendees can be removed from the conference center at the sole discretion of Dice Tower Cruise LLC (and the attendee will not receive any refund if removed from the event)

Consequences: Violation of conduct standards may result in removal from Event Programming, revocation of Event access, confinement to stateroom, disembarkation at the next port of call (at your expense), and/or referral to law enforcement authorities. No refunds or credits will be provided for removal due to conduct violations.

18.2 Zero-Tolerance Drug Policy

Royal Caribbean International and Dice Tower Cruise maintain a zero-tolerance policy regarding illegal controlled substances, narcotics, and unauthorized prescription medications.

Possession, use, distribution, or attempted smuggling of illegal drugs or controlled substances may result in:

Immediate disembarkation at the next available port
Referral to local, state, or federal law enforcement authorities
Arrest and criminal prosecution
Permanent ban from future Royal Caribbean sailings and Dice Tower Cruise events

No refunds or credits will be provided in circumstances involving illegal drug violations.

18.3 Prohibition on Unauthorized Vending and Solicitation

Unless you are an officially authorized event sponsor or vendor with written authorization from Dice Tower Cruise, no vending, sales, solicitation, advertising, or promotional activity of any kind is permitted during the Event or on the vessel.

Prohibited activities include but are not limited to:

Selling products or merchandise
Distributing business cards, flyers, or promotional materials
Soliciting business or collecting contact information for commercial purposes
Promoting competing events or services

Unauthorized merchandise may be confiscated by Dice Tower Cruise staff or Royal Caribbean security personnel and may not be returned.

18.4 Smoking Policy and $250.00 Cleaning Fee

All staterooms, suites, and balconies are designated as smoke-free environments in accordance with Royal Caribbean International’s non-smoking policy.

This policy applies to all forms of smoking, including but not limited to:

Cigarettes, cigars, and pipes
Electronic cigarettes (e-cigarettes)
Vaporizers and vaping devices
Hookahs or water pipes

Cleaning Fee: Guests who smoke in staterooms, suites, or on balconies will be assessed a $250.00 USD cleaning and sanitization fee charged to their onboard account. This fee is subject to change at Royal Caribbean International’s discretion.

You expressly agree to comply with Royal Caribbean International’s non-smoking policy and acknowledge that smoking violations may result in assessment of cleaning fees.

SECTION 19: PHOTOGRAPHY, RECORDING RIGHTS, AND PUBLICITY

19.1 Event Photography and Recording by Dice Tower Cruise

Dice Tower Cruise, Whet Travel, and their authorized partners, contractors, and sponsors may photograph, videotape, and audio-record activities, sessions, and public areas during the Event.

By participating in the Event, you grant Dice Tower Cruise, its affiliates, sponsors, and authorized partners a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, modify, distribute, publicly display, and publicly perform your name, voice, likeness, statements, and image captured during the Event for the following purposes:

Promotional and marketing materials
Social media content
Website and advertising content
Event recap videos and photo galleries
Archival and historical purposes

This license is granted subject to applicable privacy laws and reasonable expectations of privacy.

19.2 Guest Photography and Personal Recording

Guests may take personal photographs and videos in Event Programming areas and public spaces where permitted by Royal Caribbean International’s policies.

Restrictions:

Commercial recording, professional filming, or livestreaming of Event Programming requires prior written consent from Dice Tower Cruise.
Redistribution, resale, or commercial use of Event Programming content is prohibited without written authorization.
Recording of other guests must respect privacy and personal boundaries.
Royal Caribbean International’s photography policies apply to all vessel areas.

SECTION 20: INDEPENDENT CONTRACTORS, THIRD PARTIES, AND PASSENGER’S AGENT DESIGNATION

20.1 Independent Contractor Services

Many services provided during your cruise experience are performed by independent contractors who are not employees or agents of Dice Tower Cruise or Whet Travel, including but not limited to:

Shore excursion operators and tour providers
Onboard concessionaires (shops, spa services, specialty venues)
Ship medical staff and medical facilities
Port agents and ground transportation providers
Photography services and art galleries

Dice Tower Cruise and Whet Travel do not control, operate, supervise, or assume responsibility for independent contractor services. The Released Parties shall not be liable for any acts, omissions, negligence, errors, injuries, damages, or losses arising from independent contractor services.

20.2 Cruise Line Responsibility

Royal Caribbean International is responsible for vessel operations, navigation, maritime safety, onboard crew supervision, and passenger carriage by sea under the Cruise Line Contract.

Dice Tower Cruise and Whet Travel are not ocean carriers and do not operate the vessel. Matters concerning vessel operations, onboard safety, crew conduct, and maritime carriage are governed exclusively by the Cruise Line Contract.

20.3 Passenger’s Travel Agent Is Passenger’s Agent

If you used a separate travel agent or travel agency (other than Whet Travel) to facilitate booking, obtain information, or coordinate travel arrangements in connection with this Event, that travel agent or travel agency is acting as your agent, not as an agent of Dice Tower Cruise or Whet Travel.

The Released Parties shall not be liable for representations, promises, errors, omissions, or negligence of your travel agent.

SECTION 21: MEDICAL CARE LIMITATIONS, EMERGENCY COSTS, AND REIMBURSEMENT OBLIGATIONS

21.1 Limitations of Medical Care at Sea and in Foreign Ports

Medical facilities and medical personnel availability may be limited, delayed, or unavailable while at sea or in foreign ports of call. Onboard medical facilities are not equivalent to land-based hospitals and may have limited diagnostic equipment, medications, and specialist availability.

You assume all risks associated with international travel and cruise travel, including but not limited to the risk of illness, injury, medical emergency, limited medical resources, and delayed medical evacuation.

21.2 No Obligation to Advance Emergency Costs

No Released Party is under any obligation or duty to advance funds, guarantee payment, or pay for emergency medical care, medical evacuation, emergency transportation, or lodging on your behalf.

21.3 Reimbursement Obligation for Advanced Costs

If, at your request or for your benefit, any Released Party elects to advance funds for:

Emergency medical care or hospitalization
Medical evacuation or air ambulance services
Emergency transportation or repatriation
Emergency lodging or accommodations
Communication costs associated with emergency coordination

you agree to promptly reimburse the full amounts advanced, including any associated transaction fees, currency conversion fees, or wire transfer fees.

Reimbursement is due within thirty (30) days of receiving an itemized statement of amounts advanced.

21.4 Travel Insurance Strongly Recommended

Due to the limitations of medical care at sea, the costs associated with medical evacuation, and the non-refundable nature of cruise travel, we strongly recommend that you purchase comprehensive travel insurance that includes:

Emergency medical coverage
Medical evacuation and repatriation coverage
Trip cancellation and trip interruption coverage
Cancel-for-any-reason (CFAR) coverage (if available)

SECTION 22: PRIVACY POLICY, DATA COLLECTION PRACTICES, AND COMMUNICATIONS

22.1 Incorporation of Privacy Policy

Your use of the Site, your participation in the Event, and the processing of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy is available at: https://dicetowercruise.com/about/about-privacypolicy/

We encourage you to read the Privacy Policy carefully to understand how your information is collected, used, shared, and protected.

22.2 Information We Collect and Purposes of Collection

We may collect and process the following categories of information:

22.2.1 Information You Provide

Contact information (name, email address, telephone number, mailing address)
Traveler information (full legal name, date of birth, citizenship, passport information, emergency contact information)
Booking preferences and special requests (cabin preferences, dietary restrictions, accessibility needs)
Payment information (credit card or debit card details, billing address)
Account credentials (username, password, security questions)

22.2.2 Information Generated in Connection with Bookings and Payments

Transaction identifiers and payment authorization codes
Payment status, payment history, and receipt information
Invoice and payment schedule data
Refund, credit, or chargeback records

22.2.3 Device and Network Information

IP address and geolocation data
Device identifiers (device type, operating system, browser type)
Cookies and similar tracking technologies
Website usage data and clickstream information

22.2.4 Purposes of Data Collection

We collect and use personal information for the following purposes:

Process bookings and payments: To facilitate reservation processing, payment processing, automatic billing, and issuance of booking confirmations and receipts
Provide customer service: To respond to inquiries, resolve booking issues, process change requests, and provide pre-travel and onboard support
Administer Event Programming: To manage Event registration, communicate Event schedules and updates, and coordinate Event logistics
Prevent fraud and unauthorized transactions: To verify identity, detect fraudulent transactions, prevent unauthorized account access, and protect against payment fraud
Comply with legal obligations: To comply with applicable laws, regulations, tax reporting requirements, and government requests
Maintain records for dispute resolution: To maintain business records necessary for dispute resolution, chargeback defense, litigation, and auditing purposes

22.3 Information Sharing and Third-Party Service Providers

We may share your information with the following categories of third parties:

Royal Caribbean International and its agents: To fulfill your cruise reservation, transmit passenger manifests, comply with maritime and customs requirements, and coordinate onboard services
Payment processors and merchant services: To process credit card and debit card transactions, manage automatic billing, and facilitate refunds or credits
Fraud prevention and identity verification providers: To verify identity, assess transaction risk, and prevent fraudulent transactions
Customer support platforms and communication tools: To provide email support, telephone support, live chat, and account portal functionality
Email and SMS communication providers: To send booking confirmations, payment receipts, payment reminders, and Event updates
Legal and regulatory authorities: To comply with legal process, court orders, subpoenas, governmental requests, and law enforcement investigations

22.4 Data Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction, including:

Encryption of sensitive data in transit and at rest
Secure payment processing through PCI-DSS compliant payment processors
Access controls and authentication requirements
Regular security assessments and vulnerability testing

However, you acknowledge and agree that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

22.5 Communications (Email and SMS)

By providing your email address and/or mobile telephone number, you consent to receive the following types of communications:

22.5.1 Transactional and Service Communications (No Opt-Out)

Booking confirmations and receipts
Payment confirmations and invoices
Payment decline notices
Password reset and account security notifications
Important Event updates and safety notices

These communications are necessary to provide the services you have purchased and cannot be opted out of while you have an active booking.

22.5.2 Marketing and Promotional Communications (Opt-Out Available)

If we send marketing or promotional communications (such as newsletters, special offers, or information about future events), such communications will include an unsubscribe mechanism allowing you to opt out of future marketing communications.

22.5.3 SMS Text Message Terms

Message and data rates may apply based on your mobile carrier’s plan
Message frequency varies based on booking status and Event timeline
To opt out of SMS communications, reply STOP to any text message or contact Captain Support
For SMS support, reply HELP or contact Captain Support at 877-438-9438

22.6 Privacy Requests and Contact Information

To submit privacy-related requests, including requests to:

Access your personal information
Correct inaccurate information
Delete your information (subject to legal retention requirements)
Opt out of marketing communications
Exercise other privacy rights under applicable law

Please contact Captain Support at: captainsupport@whettravel.com

SECTION 23: EVENT PROGRAMMING AND HOST PARTICIPATION SUBJECT TO CHANGE

23.1 Changes to Event Programming

Event Programming content, schedules, session times, venues, formats, and host participation are subject to change after Written Notice.

Changes may include but are not limited to:

Substitution or replacement of specific hosts, special guests, or presenters
Modification of session schedules, times, or duration
Changes to venue locations or room assignments
Adjustment of session formats (e.g., panel discussion changed to Q&A format)
Cancellation of specific sessions or activities
Addition of new sessions or programming elements

23.2 Changes Do Not Constitute Cancellation

Changes to Event Programming lineups, schedules, hosts, venues, or session formats do not constitute a cancellation of Event Programming as contemplated in Section 13, unless Dice Tower Cruise elects to cancel Event Programming in its entirety.

Partial programming changes, host substitutions, and schedule adjustments do not entitle you to a refund, credit, or other remedy.

23.3 Trademarks and Intellectual Property

All trademarks, service marks, trade names, logos, product names, and branding elements used in connection with the Event are the exclusive property of their respective owners. Use of trademarks does not imply endorsement, affiliation, or sponsorship except where expressly stated.

SECTION 24: AMENDMENT PROCEDURES AND WRITTEN NOTICE REQUIREMENTS

24.1 Right to Amend

We reserve the right to update, modify, or amend these Terms & Conditions from time to time. Amendments will be communicated via Written Notice as defined in Section 3.

24.2 Non-Material Changes

The following types of changes are considered non-material and may become effective immediately upon or shortly after Written Notice:

Clarifications of existing terms without substantive change
Formatting improvements, typographical corrections, or grammatical edits
Updates to contact information, email addresses, or telephone numbers
Updates to Addendum information such as tentative itinerary details or flight timing recommendations
Changes required to comply with applicable law

24.3 Material Changes

If a proposed amendment would materially affect your rights, obligations, remedies, or liabilities under these Terms (such as changes to pricing, cancellation policies, refund remedies, liability limitations, or dispute resolution procedures), we will:

Provide Written Notice describing the nature of the material change;
Provide advance notice before the change takes effect, where feasible; and
Provide a reasonable time window for you to review the change and exercise any legally required options (such as cancellation rights, if applicable under law).

24.4 Itinerary and Logistics Updates

Tentative itinerary information, flight timing guidance, and embarkation/disembarkation logistics set forth in the Addendum (Section B) may be updated as needed to reflect operational updates communicated by Royal Caribbean International. Such updates will be communicated via Written Notice.

SECTION 25: LIMITATION OF LIABILITY

25.1 Exclusion of Consequential and Indirect Damages

To the maximum extent permitted by applicable law, the Released Parties shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your participation in the Event, your use of the Site, your booking, or these Terms, including but not limited to:

Lost profits, lost revenue, or lost business opportunities
Lost wages, lost vacation time, or lost personal time
Costs of substitute travel arrangements
Airfare change fees or cancellation penalties
Hotel cancellation fees
Rental car cancellation fees
Costs of rescheduled business meetings or events
Emotional distress, mental anguish, or reputational harm
Loss of data or loss of use of systems

This exclusion applies regardless of the legal theory asserted (contract, tort, negligence, strict liability, or otherwise) and regardless of whether the Released Parties were advised of the possibility of such damages.

25.2 Monetary Cap on Liability for Event Programming

To the maximum extent permitted by applicable law, any liability of the Released Parties arising out of or related to Event Programming (as distinguished from cruise carriage by sea) shall be limited to the amount actually paid by you for the Event Programming Fee only (up to a maximum of $50.00 USD per affected guest).

This limitation does not apply to:

Royal Caribbean International cruise fare, taxes, fees, or charges (which are governed by the Cruise Line Contract)
Third-party travel costs such as airfare, hotels, ground transportation, or travel insurance (for which the Released Parties assume no liability)

25.3 Preservation of Non-Waivable Rights

Nothing in this Section 25 is intended to, nor shall it be construed to, limit or disclaim liability to the extent such limitation or disclaimer is prohibited by applicable law. Where applicable law prohibits limitation of liability for certain types of damages or claims, such non-waivable protections shall remain in effect.

25.4 Cruise Line Liability Governed by Cruise Line Contract

Liability of Royal Caribbean International (if any) for matters concerning vessel operations, carriage by sea, onboard services, maritime injuries, or other matters within the scope of the Cruise Line Contract is governed exclusively by the Cruise Line Contract, not by these Terms.

SECTION 26: INDEMNIFICATION OBLIGATIONS

26.1 Agreement to Indemnify

You agree to defend, indemnify, and hold harmless the Released Parties from and against any and all third-party claims, demands, causes of action, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and litigation costs) arising out of or related to:

Your breach of any provision of these Terms & Conditions;
Your violation of any applicable federal, state, local, or foreign law, regulation, or ordinance;
Your violation of Royal Caribbean International’s passenger conduct rules or onboard policies;
Your negligence, gross negligence, or willful misconduct;
Injury to or death of any person caused by your acts or omissions;
Damage to property caused by your acts or omissions;
Your infringement or violation of any intellectual property right, privacy right, or other right of any third party;
Any claim brought by your travel companions, family members, or guests on your reservation arising from your acts or omissions.

26.2 Cooperation in Defense

You agree to cooperate fully with the Released Parties in the defense of any claim subject to indemnification, including by providing truthful testimony, documents, and information reasonably requested.

SECTION 27: DISPUTE RESOLUTION, CLAIM TIMING, VENUE, AND CLASS ACTION WAIVER

27.1 Support-First Resolution Policy

Before initiating any Chargeback, payment dispute, demand letter, arbitration proceeding, or lawsuit, you agree to first contact Captain Support in writing to provide notice of your concern and allow Dice Tower Cruise and/or Whet Travel a reasonable opportunity to investigate and resolve the matter.

Your notice should include:

Your Booking Confirmation number or Invoice number
A clear summary of the issue or dispute
Your requested resolution

We will acknowledge receipt of your notice within a reasonable time and will work in good faith to resolve the matter expeditiously.

This support-first resolution requirement does not limit or waive any non-waivable consumer rights, remedies, or time limits established by applicable law.

27.2 Verification Cooperation Requirement

To facilitate quick resolution of billing questions, payment disputes, and potential unauthorized transaction claims, you agree to respond promptly and in good faith to reasonable requests for information needed to verify the booking or payment, including but not limited to:

Booking ID or confirmation number
Full names of travelers on the reservation
Confirmation email or receipt
Identity verification documentation (for Third-Party Payment inquiries)
Description of the specific disputed charge or billing issue

This verification cooperation requirement is implemented to reduce unauthorized transactions, prevent friendly fraud, and enable efficient dispute resolution. Cooperation with verification requests does not waive any rights you may have under applicable law, including rights under the Fair Credit Billing Act or other consumer protection statutes.

27.3 Prompt Claim Notice Requirement

You agree to provide notice of any claim, dispute, injury, loss, or damage relating to the Event promptly and within a reasonable time after the conclusion of the sailing, so that the matter can be investigated and documented while information, evidence, and witness recollections are fresh and available.

27.4 One-Year Time Limitation for Filing Suit

To the extent permitted by applicable law, any lawsuit, arbitration demand, or legal proceeding arising out of or related to the Event, these Terms, or your booking must be filed within one (1) year from the date of the incident, event, or omission giving rise to the claim.

Where applicable law prohibits contractual shortening of the statute of limitations, the applicable statutory time limit shall control.

27.5 Exclusive Venue and Jurisdiction; Small Claims Carveout

To the extent permitted by applicable law, you agree that the exclusive venue for any lawsuit, arbitration, or legal proceeding arising out of or related to the Event, these Terms, or your booking shall be state or federal court located in Miami-Dade County, Florida.

You consent to personal jurisdiction in Miami-Dade County, Florida, and waive any objection based on inconvenient forum.

Small Claims Carveout: Notwithstanding the exclusive venue provision, either party may bring an individual action in small claims court in a jurisdiction where the party resides or where the claim arose, provided the claim is within the jurisdictional limits and subject matter jurisdiction of that small claims court.

27.6 Class Action Waiver and Individual Claims Requirement

To the extent permitted by applicable law, any dispute, claim, or proceeding arising out of or related to the Event, these Terms, or your booking must be brought on an individual basis only.

You agree to waive the right to:

Participate as a class member in any class action lawsuit
Participate as a class member in any collective action or representative action
Serve as a class representative or lead plaintiff in a class action
Consolidate your individual claim with claims of other individuals

This class action waiver is severable. If a court of competent jurisdiction determines that the class action waiver is unenforceable as to a particular claim or category of claims, that determination shall not affect the enforceability of the class action waiver as to other claims, and shall not affect the enforceability of any other provision of these Terms.

Where prohibited by law: In jurisdictions where class action waivers are prohibited or unenforceable under applicable consumer protection law, this Section 27.6 shall not apply, and you retain all rights provided by law.

SECTION 28: ATHENS CONVENTION AND MARITIME LAW LIMITATIONS (OPTIONAL — COUNSEL REVIEW REQUIRED)

NOTE TO IMPLEMENTER: This section should be included only if maritime legal counsel confirms that it is appropriate and enforceable for a non-carrier event organizer and travel booking agent in the context of this specific Event structure. If counsel advises against inclusion, this entire section should be removed.

Without limiting the limitations of liability and other protections set forth in Section 25, and to the extent permitted and enforceable under applicable law, the Released Parties claim the benefit of all applicable laws, statutes, treaties, and conventions providing for limitation, exoneration, or exemption from liability.

To the extent applicable and enforceable, the Released Parties claim the benefit of the restrictions, exemptions, defenses, immunities, and limitations of liability set forth in:

The “Convention Relating to the Carriage of Passengers and Their Luggage by Sea” of December 13, 1974, and the Protocol of November 19, 1976 (collectively, the “Athens Convention”);
The limitations expressed in terms of Special Drawing Rights (SDRs) as defined by the International Monetary Fund; and
Any successor treaties, conventions, or protocols addressing limitation of carrier liability.

This section shall be construed and interpreted in accordance with applicable maritime law and international treaty law.

SECTION 29: ENTIRE AGREEMENT, SEVERABILITY, NON-WAIVER, ASSIGNMENT, AND CONTACT INFORMATION

29.1 Entire Agreement

These Terms & Conditions, together with:

Your Booking Confirmation and Invoice
All Addenda and supplemental terms incorporated herein (including Section B)
The Privacy Policy incorporated by reference
The Royal Caribbean International Cruise Line Contract (governing vessel operations and carriage by sea)

constitute the entire agreement between you and Dice Tower Cruise and Whet Travel regarding your participation in the Event and supersede all prior or contemporaneous agreements, understandings, representations, warranties, and communications (whether written or oral) regarding the subject matter hereof.

29.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect.

If any provision is held invalid or unenforceable only in part or to a particular extent, that provision shall remain enforceable to the maximum extent permitted by law, and the remainder of that provision and all other provisions shall remain in full force and effect.

29.3 No Waiver

No failure or delay by Dice Tower Cruise or Whet Travel in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy.

No waiver of any breach or default shall constitute a waiver of any subsequent breach or default.

Any waiver must be in writing and signed by an authorized representative of Dice Tower Cruise or Whet Travel to be effective.

29.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms or your booking without the prior written consent of Dice Tower Cruise or Whet Travel.

Dice Tower Cruise and Whet Travel may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, or sale of assets related to the Event or related business operations, without notice or consent.

29.5 Contact Information for Captain Support

For questions, concerns, booking modifications, cancellation requests, accessibility requests, dispute resolution inquiries, or any other customer service needs, please contact Captain Support:

Email: captainsupport@whettravel.com
Telephone: 877-GET-WHET (877-438-9438)
Hours: 9am- 6pm ET Monday-Friday

CHECKOUT IMPLEMENTATION REQUIREMENTS FOR FTC COMPLIANCE AND CHARGEBACK DEFENSE

NOTE TO IMPLEMENTER: The following checkout implementation elements must be incorporated into the booking flow, checkout page, and payment processing workflow to ensure compliance with Federal Trade Commission (FTC) consumer protection requirements, Electronic Signatures in Global and National Commerce Act (E-SIGN Act) requirements, and best practices for chargeback defense and payment dispute mitigation.

30.1 Required Checkbox Elements at Checkout (Unchecked by Default)

The following checkboxes must be presented on the checkout page or final purchase confirmation page. Each checkbox must be unchecked by default (requiring affirmative, explicit user action to check the box).

Checkbox 1: Terms Acceptance (Required for All Bookings)

Label:

“I have read and agree to the Dice Tower Cruise 2027 Terms & Conditions (including the non-refundable cancellation policy and credit remedies described in Sections 10, 12, and 13).”

Implementation Notes:

The phrase “Terms & Conditions” must be a hyperlink to the full Terms document.
The checkout page must prevent submission unless this checkbox is checked.
The timestamp and IP address of checkbox acceptance should be logged for dispute defense purposes.

Checkbox 2: Automatic Billing Authorization (Required Only for Payment Plans)

Label:

“I authorize Dice Tower Cruise and Whet Travel to charge my payment method automatically according to the payment schedule shown on my booking confirmation and invoice. I understand that payment reminders may be sent as a courtesy but are not guaranteed, and I am responsible for ensuring sufficient funds are available on scheduled payment dates.”

Implementation Notes:

This checkbox is required only if the customer selects a payment plan option.
This checkbox should not be displayed if the customer selects “Pay in Full.”
The timestamp and IP address of checkbox acceptance should be logged as evidence of automatic billing authorization.

30.2 Pre-Purchase Disclosure Requirements

The Key Terms Summary set forth in Section A must be displayed prominently on the checkout page, immediately above or adjacent to the purchase button.

At minimum, the following disclosures must be clearly presented before purchase:

Card statement descriptor: “Dice Tower Cruise”
Non-refundable cancellation policy summary
Royal Caribbean cancellation remedy (FCC-based)
DTC Event Programming cancellation remedy (DTC Event Credit)
Automatic billing authorization (for payment plans)
Late fee disclosure ($50.00 USD per person for payment plan defaults)
Support-first resolution contact information

30.3 Post-Purchase Receipt and Confirmation Requirements

Immediately following a successful purchase transaction, the following must be provided to the customer via email (and, if available, via account portal):

Order confirmation number / Booking ID
Itemized pricing breakdown (cruise fare, Event Programming Fee, Service Fee, taxes/fees, total)
Payment schedule (for payment plans) showing: payment amounts, due dates, and payment method to be charged
Card statement descriptor: “Dice Tower Cruise”
Summary of cancellation policy (non-refundable)
Link to full Terms & Conditions
Captain Support contact information (email and phone)

30.4 Payment Plan Reminder Best Practices (Courtesy Notices)

For customers enrolled in payment plans, implement the following courtesy notice schedule (subject to the disclaimer that notices are not guaranteed):

2 days before payment due date: Courtesy reminder via email
If payment declines: Immediate notice via email and SMS (if available) with instructions to update payment method or submit alternate payment

Include in all payment reminder communications:

Booking ID
Payment amount due and due date
Link to account portal to update payment method (if available)
Captain Support contact information
Disclaimer: “This is a courtesy reminder. You are responsible for timely payment regardless of whether reminders are received.”

30.5 Evidence Package for Chargeback Defense

Maintain the following documentation for each booking to support chargeback defense and dispute resolution:

Checkout page screenshot or HTML capture showing Terms acceptance checkbox, Key Terms Summary display, and pricing disclosures
Timestamp and IP address of Terms acceptance checkbox action
Timestamp and IP address of automatic billing authorization checkbox action (if applicable)
Copy of booking confirmation email sent to customer
Copy of all payment receipts sent to customer
Payment schedule provided to customer (for payment plans)
Copies of payment reminder emails and SMS sent (with timestamps)
Records of any customer service communications (emails, chat transcripts, call notes)
Evidence of identity verification for Third-Party Payments

This evidence package should be compiled and readily accessible to respond to chargeback inquiries, retrieval requests, and payment disputes.

ACKNOWLEDGMENT AND ACCEPTANCE

By completing your purchase, enrolling in a payment plan, checking the acceptance checkbox on the checkout page, or otherwise proceeding with your booking, you acknowledge that:

You have read and understood these Terms & Conditions in their entirety;
You agree to be legally bound by these Terms & Conditions;
You have been provided with a full and fair opportunity to review these Terms prior to purchase;
You understand the non-refundable cancellation policy set forth in Section 10;
You understand the remedies available in the event of Cruise Line cancellation (Section 12) and DTC Event Programming cancellation (Section 13);
You understand your automatic billing authorization obligations (if enrolled in a payment plan);
You agree to contact Captain Support before initiating any chargeback or payment dispute.

For questions regarding these Terms & Conditions, contact:
Captain Support
Email: captainsupport@whettravel.com
Phone: 877-GET-WHET (877-438-9438)

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